Privacy Policy

Introduction

Welcome to InnerName, an AI-assisted Chinese naming service. Your privacy is important to us. This policy explains how we collect, use, and protect information when you use InnerName.

Information We Collect

We collect the following types of data to provide and improve the service:

1. Information You Provide

   • What We Collect: Inputs used to generate names and reports, such as scenario, birth date/time, surname, gender, language, style preferences, and optional English name.
   • Purpose: To generate naming suggestions and reports.

2. Support Communications

   • What We Collect: If you contact us, we collect your email address and the content of your message.
   • Purpose: To respond to your requests and provide support.

3. Usage and Device Data

   • What We Collect: Basic technical data such as IP address, browser type, device information, and usage logs.
   • Purpose: To maintain security, prevent abuse, and improve performance.

4. Cookies and Local Storage

   • What We Collect: Small data stored in your browser (e.g., session identifiers and language preference).
   • Purpose: To keep your session and preferences consistent.

5. Payment Information

   • What We Collect: Payment processing is handled by Creem. We receive order IDs, payment status, and (if provided by the processor) payer email.
   • Purpose: To fulfill purchases and provide access to paid reports. We do not store full card details.

Data Storage and Security

We take the security of your personal information seriously. The data we collect is stored securely on our servers, and we implement a variety of security measures including encryption and access controls to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, please be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure, and we cannot guarantee its absolute security.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

• To comply with legal obligations or respond to lawful requests from public authorities.
• To protect our rights, property, or safety, or that of our users or others.
• To provide services through trusted third-party partners who assist us in operating our website, including AI model providers, payment processors, hosting providers, and analytics services, subject to confidentiality obligations.

Data Retention

We retain information only as long as needed to provide the service and meet legal obligations. You may request deletion of your data by contacting us.

Children's Privacy

InnerName is not directed to children. Parents or guardians may provide information for baby naming. We do not knowingly collect personal information directly from children.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "effective date" at the top of this policy. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Owner: InnerName Email: support@innername.com

By using InnerName, you consent to this privacy policy. Thank you for trusting us with your information.